17 years in production. Tens of thousands of subscribers managed without a single acquisition, support tier, or offshore ticket queue. Provisioning, monitoring, and config management — engineered by someone who actually runs multiple networks.
No private equity. No rollups. No quarterly pressure to extract more from your monthly per-modem fees. The platform is owned and operated by the engineer who built it — and that's not changing. Never raised prices in 17+ years.
17 years of focused work on DOCSIS config generation, CMTS integration, and the unglamorous edge cases that break in production at 2 AM. Change requests are handled quickly and professionally, with customer input as required.
No tickets. No tier-1 reading from a script. No "we'll escalate that and get back to you in 48 hours." A phone number that rings, and an email that gets answered.
You're running an independent cable operation in a market that keeps consolidating around you. Your provisioning vendor used to be a partner. Now it's a line item on a PE firm's spreadsheet, and you can feel the difference — in the price increases, in the support response times, in the features that never ship.
RPM has never increased prices, ever.
DOCSIS 1.0, 2.0, 3.0, and 3.1 config file generation, service class management, custom workflows.
Native support for Casa, Cisco, Harmonic, Arris, and other major CMTS platforms.
Real-time modem status, signal quality, plant health, plant map, with alerting on the thresholds you actually care about.
API and direct database hooks for billing platforms including SubscriberNet and VISP.
Self-hosted on your own hardware in your headend, or run as a managed cloud service. Your choice, not a take-it-or-leave-it.
Modern stack. Documented APIs. Your data, in your database, in formats you can read. No proprietary lock-in. No "you can't have an export of your own customer records because that's not a feature we offer."
If you ever decide to leave, you'll be able to. That's the kind of confidence a vendor offers when they're not afraid of competing on merit every year. No long-term contracts.
Placeholder customer quote about a specific outcome — uptime, migration, support response, something concrete and measurable.
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Placeholder customer quote about working with the engineer directly, or about getting a custom feature shipped fast.
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No sales pitch, no slide deck, no follow-up sequence from a CRM. Just the platform, your questions, and an honest conversation about whether it fits.